AI with the safeguards
your institution is known for.

Give lenders, service teams, and back-office staff the leading AI models, with account data and personal information protected before any prompt reaches a model and every interaction on record.

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More time for the relationships
that set you apart.

AI can help lenders work through loan files, help service teams answer customer and member questions, and help compliance, marketing, and operations teams draft and review faster. Liminal brings the latest models from OpenAI, Anthropic, Google, and others to your whole institution, with account data, personal information, and other sensitive data protected at the moment of use.

Quiet bank branch lobby in early morning light

Quicker answers for customers and members

Service teams resolve questions faster, with responses drafted from your own products and policies.

Laptop on a bank office desk showing a Liminal loan file summary

AI across your institution

From lending and service to compliance and marketing, every team gets the leading models from OpenAI, Anthropic, Google, and others in one workspace.

Rows of account data with sensitive values masked as they cross a boundary

Account data protected

Account numbers and personal information are protected at the moment of use, with a complete audit trail for every interaction.

How banks and credit unions
use Liminal.

lending

Loan file summaries

Applications, financials, and supporting documents summarized to speed credit review.

lending

Credit memos

First drafts of credit memos built from the loan file, ready for review.

service

Customer and member inquiries

Responses to account and product questions, drafted from your own policies and disclosures.

compliance

First-pass compliance review

Marketing materials and disclosures checked against your own guidelines before formal review.

marketing

Member and customer communications

Newsletters, product announcements, and campaigns drafted in your institution's voice.

operations

Procedures and training

Procedures, training materials, and internal updates drafted and kept current.

One platform, end to end.

Platform overview
  1. 01 discover
    See where AI is already in use
  2. 02 enable
    Every model, one workspace
  3. 03 protect
    Account data protected at the moment of use
  4. 04 govern
    Access controls and audit trails
  5. 05 improve
    Adoption insights by department
compliance

Ready for your
next exam.

Give compliance and risk teams the evidence examiners expect, without slowing down the people using AI.

  • SOC 2 Type 2
    Certified through independent audit
  • GLBA
    Built to support your GLBA compliance
See security and compliance

Where does customer data go?

Account numbers and personal information are protected at the moment of use, before anything reaches a model.

Data protection

Who used AI, and for what?

Every prompt, response, and policy action is recorded in a complete audit trail.

Audit trail

Who can use which models?

Access controls set by team, branch, and department, managed by your administrators.

Access controls

Is our data kept separate?

Every customer runs on a single-tenant service.

Architecture

Questions from
technology leaders.

Does Liminal support GLBA compliance?

Liminal's controls align with the safeguards GLBA expects financial institutions to have in place, supporting your own GLBA compliance. Liminal can provide evidence of those controls during your review.

Can bank and credit union staff use ChatGPT and Claude with customer data?

Through Liminal, staff can use OpenAI's models and Anthropic's models, the same ones behind ChatGPT and Claude, with account data and personal information protected before any prompt reaches a model.

How does Liminal support our third-party risk review?

Liminal's SOC 2 Type 2 report, security policies, and subprocessor list are available through the Trust Center, and Liminal's team can complete your security questionnaire.

Can we show examiners how customer data was handled?

Yes. Liminal logs every interaction with the original and protected prompt, user, model, and policies applied, and logs can be exported on a schedule to your own storage.

See Liminal at
your bank or credit union.

Tell us about your team and we'll show you how Liminal fits your environment.

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