AI for every line you write,
governed end to end.

Help every team, from underwriting and claims to sales and marketing, do more for policyholders, with policyholder data protected before any prompt reaches a model and every interaction on record.

See Liminal

From first quote to final claim,
work moves faster.

AI can help claims, underwriting, and service teams work faster, and help sales, marketing, and operations teams do more with less. Liminal brings the latest models from OpenAI, Anthropic, Google, and others to every team, with policyholder information, health data, and other sensitive data protected at the moment of use.

Empty claims office at night, rows of desks and file cabinets with city lights through the blinds

Less time in documents

Claim files, submissions, and policy documents summarized and drafted in minutes, so every team spends more time on decisions and customers.

Laptop on an office desk at night showing an auto claim file summary in Liminal

AI for every team

From underwriting and claims to sales and marketing, every team gets the leading models from OpenAI, Anthropic, Google, and others in one workspace.

Fine strands of blue light looping through darkness, marked by small bright points

Policyholder trust protected

Policyholder data is protected at the moment of use, with HIPAA and HITRUST compliance and a complete audit trail.

How insurers
use Liminal.

claims

Claim file summaries

Long claim files condensed into the facts adjusters need, with policyholder details protected.

underwriting

Submission review

Applications and supporting documents summarized to speed underwriting decisions.

policyholder service

Policyholder inquiries

Responses to coverage and billing questions, drafted from your own policies and records.

sales and distribution

Agent and broker support

Proposals, product comparisons, and agent communications drafted from your own products and guidelines.

marketing

Campaign content

Campaigns, product pages, and policyholder communications drafted in your brand's voice, ready for compliance review.

operations

Policies and procedures

Answers drawn from your own guidelines, procedures, and regulatory requirements, with sources cited.

Justin Lahullier, CIO and CISO, Delta Dental New Jersey/Connecticut
“5x ROI is a conservative number… we're seeing a 5x time improvement.”
Justin Lahullier
CIO + CISO, Delta Dental of New Jersey/Connecticut

One platform, end to end.

Platform overview
  1. 01 discover
    See where AI is already in use
  2. 02 enable
    Every model, one workspace
  3. 03 protect
    Policyholder data protected at the moment of use
  4. 04 govern
    Access controls and audit trails
  5. 05 improve
    Adoption insights by department
compliance

Ready for your
next review.

Give compliance and privacy teams the evidence regulators expect, without slowing down claims and underwriting.

  • HIPAA / HITRUST
    Compliant, with business associate agreements available
  • SOC 2 Type 2
    Certified through independent audit
See security and compliance

Where does policyholder data go?

Policyholder data is protected at the moment of use, before anything reaches a model.

Data protection

Who used AI, and for what?

Every prompt, response, and policy action is recorded in a complete audit trail.

Audit trail

Who can use which models?

Access controls set by team and department, managed by your administrators.

Access controls

Is our data kept separate?

Every customer runs on a single-tenant service.

Architecture

Questions from
technology leaders.

Is Liminal HIPAA compliant for health and dental insurers?

Yes. Liminal is HIPAA and HITRUST compliant, and signs business associate agreements with customers that handle protected health information.

Can claims teams use ChatGPT and Claude with policyholder data?

Through Liminal, claims teams can use OpenAI's models and Anthropic's models, the same ones behind ChatGPT and Claude, with policyholder information protected before any prompt reaches a model.

Can we control which teams use which models?

Yes. Liminal assigns each model to the whole organization, specific teams, or individuals, and policies set how each type of sensitive data is treated.

Can we show regulators how policyholder data was handled?

Yes. Liminal logs every interaction with the original and protected prompt, user, model, and policies applied, and logs can be exported on a schedule to your own storage.

See Liminal in your
insurance operations.

Tell us about your team and we'll show you how Liminal fits your environment.

See Liminal