Acceptable Use Policy

Last modified: August 14, 2025

Overview

You are solely responsible for all Content (as defined below). Liminal AI, Inc. (“Liminal”) is not responsible for any Content, nor is Liminal obligated to monitor your Content. This Acceptable Use Policy (“AUP”) is part of your Customer Agreement with Liminal. Your continued use of Services (as defined below) is contingent on complying fully with this AUP.

Definitions

“Content” means anything made available by you or your Users using the Services. This includes, but is not limited to, text, images, documents, files, programming code or other electronic materials that are stored, delivered, or otherwise made available using the Services.“Users” means individuals or third party entities that use or access the Services through you.
“Intellectual Property” means trademark, copyright, patent, or any other intellectual property right.
“Services” means the Liminal products and services referenced in your agreement with Liminal.
“Spam” means bulk email that burdens the Services, impacts Liminal’s ability to provide the Services to others, or causes a third party to refuse to provide services to Liminal.

Legal Use Only

You will only use the Services for legal purposes and activities only, and your storage, delivery, transmission, or other distribution of Content must be in compliance with any applicable law. Your Content or storage, delivery, transmission, or other distribution thereof will not infringe the Intellectual Property of any third party. You will not use the Services to link to or allow access to third party Intellectual Property without proper authorization.

Prohibited Content.  No Content you provide to the Services shall:

  1. Contain, promote, or sell pornography or pornographic sexual products, content or services;
  2. Transmit or facilitate the transmission of child pornography, child erotica or bestiality, or contain any private or personally identifying information about children without their consent (or their parents’ consent in the case of a minor);
  3. Promote or sell illegal goods, illegal drugs, or contraband;
  4. Facilitate gambling, regardless of whether it is legal in your jurisdiction;
  5. Contain instructions on how to assemble or otherwise make bombs, grenades or other weapons;
  6. Advocate, promote or otherwise encourage violence against any governments, organizations, groups or individuals;
  7. Include grossly offensive materials, including blatant expressions of bigotry, prejudice, racism, hatred or excessive profanity or post any obscene, lewd, lascivious, filthy, excessively violent, harassing or otherwise objectionable content;
  8. Promote, solicit or participate in deceptive advertising, products or services, including but not limited to pyramid schemes or multi-level channel and/or network marketing (MLM) businesses;
  9. Misrepresent your identity, mislead, or contain fraudulent information;
  10. Be false, misleading, inaccurate, libelous, defamatory, or threatening;
  11. Contain any virus, Trojan horse, worm, or anything else that may be harmful to the Service or Liminal’s networks, systems, or other customers or users.

Email, Spam And Usenet

You will not use nor permit any affiliated third parties to use on your behalf: (1) the Services for Spam or to make multiple newsgroup postings nor will you allow others, including without limit, affiliates or partners to do so on your behalf; (2) a third-party network for the purposes of sending Spam or multiple newsgroup postings that advertise or refer to your Content; or (3) emails or newsgroup postings with forged header information or that attribute their transmission to Liminal. You acknowledge that you are the sole or designated “sender” (as such term is defined in the CAN-SPAM Act of 2003 and any rules adopted under such act) of any email message sent by you using Services.

Prohibited Uses

You will not or permit Users to use the Services for any of the following activities (“Prohibited Uses”):

  1. Any activity or abuse of the Services, which may, in Liminal’s sole discretion, result in harm to systems or networks, or which may result in harm to any third-party services, systems, or networks;
  2. Any attempt to breach security or authentication measures of networks, data, servers, databases, or the like, without the expressed authorization of their owner;
  3. Any attempt to test, probe, or scan the vulnerability of any system or network without the expressed authorization of the owner of such network or system;
  4. Any monitoring of traffic or data on any network or system without authorization from the owner of such network or system;
  5. Any attempt to interfere or disrupt any service or network, including without limit denial of service attacks or any deliberate attempt to overload a system;
  6. Any forging of TCP-IP packet headers or any part of the header information in newsgroup posting or emails;
  7. Any usage or attempted usage of Services for which you are not authorized to use; or
  8. Engaging in any threatening, or harassing activity.

Fair Use Policy

  1. The Services provide unlimited token usage across supported AI Tools, provided such token usage is reasonable and appropriate for normal business operations and does not constitute automated bulk processing, continuous streaming, or other high-volume activities that could negatively impact performance of the Services for other customers (“Fair Use”).
  2. Liminal may implement rate limits, throttling, or other technical measures in its sole discretion to protect the stability of the Services and ensure equitable resource allocation. Such measures may be applied to Accounts or Users whose usage materially deviates from Fair Use.
  3. You may not use automated systems, bots, or scripts that generate high volumes of requests or maintain persistent connections with the Services unless you have first obtained Liminal’s prior written consent. Liminal reserves the right to limit or disable access for any such devices that produce excessive load or appear to lack a legitimate business purpose.
  4. If your usage materially deviates from Fair Use of the Services, Liminal may, in its sole discretion, (a) require you to change usage patterns, (b) apply additional charges pursuant to its then-current fees, (c) implement technical restrictions, or (d) suspend Services until the issue is resolved.
  5. Liminal may monitor your use of the Services to ensure Fair Use and system integrity. By using the Services, you consent to such monitoring. Liminal will make reasonable efforts to notify you if your usage approaches thresholds that may trigger actions under this section.

AUP Violation Remedies

You are responsible for immediately taking action to prevent or correct any known or suspected AUP violation. If Liminal believes in its sole discretion that you, or an User, have violated the AUP, then Liminal will attempt to notify you of such violation and Liminal at its own discretion may immediately (1) remove all or a portion of your Content, (2) disable your use of the Services by rerouting traffic to your origin server, or (3) terminate the Services. Liminal’s failure to notify you will not limit its remedies or create any liability to accrue to Liminal. Should Liminal take action based on this AUP, you will not be entitled to any refund or abatement of fees. Liminal may work with legal authorities as well as pursue criminal and/or civil charges relating to any violation of this AUP.

Reporting Violations

If you become aware of any actual or potential Prohibited Uses or security vulnerabilities related to the Services or Liminal’s networks or systems, you agree to promptly notify Liminal. Reports of such Prohibited Uses or a violation of this AUP must be sent to legal@liminal.com.